If we were informed about that we could have saved some money there. They have such good employees who ever have hired them they have Motivated them in Customer Service to a Greater Level.Things where you guys could improve is in Switzerland and Rome we had to take Bus Pass to reach hotel where we took Day pass but later found that the Hotel Guys gave us Bus Passes so that we can commute for free till our Stay there. Appreciate all the effort from you Shashikant keep up the Good work you are an Asset to your company. He was also suggesting us the Food Joints that are close by and other places to visit which were not tagged in our itinerary. He used to sent a Reminder about the next Event Whereabouts of the Guided Tour or if we were to catch a train or bus he was suggesting us and helping us out all the way from Chennai. From their Journey from Bangalore to France till they meet my wife The Rockstar took take care of them and coordinated so well they were Tremendously happy with his Response and he would Respond any point of time that's the level of responsibility he had. & is when we were tagged an Agent or an individual from Pickyourtrail where he helped us in Docs for Visa and took us how we would be travelling to different countries whether it would be Via Train or Flight or other means.Later we stared our Trip since my wife who was already in Shenagan Area where my Parents would join my wife in a week's time and few day later I would be joining them. At first you can choose the place you want to like from their Website it will give you a gist when you can visit whether it will good time to Visit and all others information.My wife along with my Parents we were planning to Travel to Europe we had few countries in our mind and we were given lot of Options, later we went through customizing it their Team who take the First Strike at theCustomer's their patience level is what impressed us after all the Customization and we decided to go with them that was bcoz of the Rockstar step once we set next came the Visa, their Visa Team where we had several doubts while Filling up the Visa applications and changing schedules for the appointment they never said no appreciate their patience and would like to thank them as well. We actually came across Pickyourtrail from an Friend of mine who has his own Agency i.e Trip designdotUS.
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